In a country like Singapore which is unmistakably synonymous to a very high degree of cleanliness, maintenance, hygiene the assessment criteria, reporting of the quality of works done in a specific area or a location calls for an ultimate level of valuation which is set on a set of notably significant parameters and to exceed the level means to have surpassed the highest level of cleanliness. Nevertheless more than the physical completion of the job, it is the assessment and the report generation and the final interpretation, plus the reaching of the reports to the respective departments is what matters because it is the only way of endorsing a job that is done. This process when carried out as it should go about becomes a well-organized and systematic way of doing. However while we get into the documentation and assessment, there comes the real glitch. In general the process is not as simple as it sounds, with various stages and approvals in each stage and the reverting of messages as well. In a job schedule, the very first stage is the allotment of the work to the concerned workers, supervisors and other force involved where the location of the job is selected and the work is distributed among them and the routine of job is explained and the work is carried out as per the nature of work whether daily, weekly, monthly and so on. Next the works that are carried out must be supervised, accordingly.
Then the report generation must be initiated and the completion of work endorsement must be issued. The TQMS application developed assists the cleaning company and the work force supervisors to carry out the assessment task with ease and compositely much lesser time than the manual recording process. The TQMS is basically a web based application so the accessibility is not restricted to one single device or system and can be accessed from almost any compatible device with an internet facility, provided the user has the authority and the login credentials. Next the navigation and the data entry aspect, is meticulously designed so that the inputs can be done with ease and effectiveness, and more than that in each of the stages once the inputs are keyed in the relevant reports are automatically generated. Since the assessment is done on allotting points to a specific score, evaluation becomes simpler and logical thereby making the reports more clear cut and transparent. The TQMS not only takes care of the work reports and schedules but also handles day to day activities like the attendance, payroll creation and so on reliving the supervisor from making another manual record. The system has a number of advanced features apart from the regular ones like, accident reporting, adhoc works reporting, and much more. The TQMS has been developed keeping in mind each and every activity of the quality management process and hence is the only wise option in this aspect.